Using trains in Italy can seem a bit daunting at first. However, once you get used to it then it's really pretty straight forward. I'd like to share some tips that I've learned and what options you have available.
App, in person ticket sales, or ticket machine at the station
I'll skip ahead to what I liked best which was the TrenItalia app. I purchased ahead, using Wi-Fi. If you have data for your phone in Italy then it's likely even easier... The machines at the stations are decent too although I ran into a situation in one of the Cinque Terre towns where the machine didn't take my credit card and I was glad to have cash to buy a ticket from someone nearby. Which leads to the third method which is buying in person. I feel like this works fine for short trips like between the towns in the Cinque Terre depending if there's a line or not for tickets. One thing to keep in mind for longer trips is that it's good to have enough time for changing trains and also it might be hard to communicate your preferences if you don't know Italian. Also, if you opt for a paper ticket be sure to punch it with one of the machines before you board (the ticket sales folks can show you where the machines are).
First class
Be prepared to show your ticket and don't just board any train
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